There are a lot of companies on the market competing for your business, so why choose Abbey Lofts? In our 15 years of operation, our family run business has built a great reputation for going the extra mile to make sure our clients are not just happy but delighted with our work and attitude.
Trust and confidence in your project team
We know how stressful it can be to invite strangers into your home on a home renovation project. That’s why we take time to explain up front exactly how we work, what your timelines will be and introduce you properly to your friendly project team before the work starts. In this way, we establish and maintain a strong sense of trust and confidence in our ability to deliver a loft conversion or kitchen extension that we can all be proud of.
Our client relationship services include regular weekly financial reports during the term of the project, as well as your own personal WhatsApp Project Group chat. This means that you can chat to the whole team and management any time you have a question, and stay fully informed at all times, helping to keep the project safely on track!
Completing contracts on time
One of the major challenges in the building industry is finishing projects on time. We understand the implication of this and have put in place a sophisticated project control system that minimises the risks of disruption, but still gives you the flexibility to customise your build at each stage of the contract. Obviously we cannot rule out external issues such as severe weather or other factors, but we always push to adjust our work rate to compensate as necessary.
Your home is a cherished asset in your life and we recognise this by providing an independent warranty to act as a safety net. The IWA offer our clients a fully underwritten warranty for up to 10 years at no extra cost. This helps provide peace of mind for our customers as they make a significant investment.
Years of experience
We have been doing home improvements in London and the Home Counties for more than 15 years, resulting in over 500 delighted clients. Most importantly, we don’t just sit on our laurels, but are continually looking for ways to improve our service and pass on the benefits to you as the customer.
Here at Abbey Lofts, we have a very simple ethos: ensure all our customers are delighted with our workmanship and finished products. We would encourage you to visit some of our previous projects (some of which have been Featured in The Sunday Times) and speak to our customers about their experience with us.